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Title: Student eXperience (SX) concept
Authors: Ramirez V., Gabriel M.
Cano, Sandra
Mendez, Yenny
Arango, Jeferson
Moreira, Fernando
Keywords: Human-Computer Interaction HCI
Student eXperience SX
User eXperience UX
Customer eXperience CX
Issue Date: 14-Jul-2022
Publisher: IEEE
Citation: Ramirez V., G. M., Cano, S., Mendez, Y., Arango, J., & Moreira, F. (2022). Student eXperience (SX) concept. In [Proceedings of the] 2022 17th Iberian Conference on Information Systems and Technologies (CISTI), Madrid, Spain, 22-25 June 2022, (pp. 1-6). IEEE. 10.23919/CISTI54924.2022.9820464. Repositório Institucional UPT.
Abstract: User eXperience (UX) is a discipline that has impacted the development of technology products in multiple aspects and contexts. UX has made it possible to improve human-machine interaction processes by making them more intuitive. Principles and metrics have been generated to support UX activities to achieve this. In its natural order, we can observe the evolution of the discipline permeating new spaces and developing new research fields such as Customer Experience (CX). In this case, we will present a proposal of the Student Experience (SX) concept based on the literature.
ISBN: 978-9-8933-3436-2 (Electronic)
Appears in Collections:REMIT - Publicações em Livros de Atas Internacionais / Papers in International Proceedings

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