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Title: Digital Organizations: The Social Business Contribution
Authors: Ferreira, Maria João
Moreira, Fernando
Seruca, Isabel
Keywords: Digitalization
Social business
Issue Date: 2022
Publisher: IGI Global
Citation: Ferreira, M. J., Moreira, F., & Seruca, I. (2022). Digital Organizations: The Social Business Contribution. In H. Rahman (Ed.), Achieving Organizational Agility, Intelligence, and Resilience Through Information Systems (pp. 1-38). IGI Global. 10.4018/978-1-7998-4799-1.ch001. Repositório Institucional UPT.
Abstract: Digitalization is changing business and organizations. In the organizational context, the potential that can be realized through digitalization is manifest, namely the expenditure reduction and higher innovative power. However, it is not enough to integrate digitalization; a change of culture and behavior is necessary. To this extent, social media relations have the potential to create communication capabilities that can be turned into useful resources, which in turn will result in more significant competitive advantage and performance. Taking advantage of social tools within social business contexts requires an exercise in how to demonstrate usefulness regarding the creation, access, and sharing of content securely. To this end, this chapter will provide a comprehensive view of a new context of labor (i.e., social business supported by mobile IST-m_CSDIT2) to improve the organizational well-being through the collective intelligence and agility dimensions.
ISBN: 9781799847991
Appears in Collections:REMIT - Capítulos de Livros / Book Chapters

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