Please use this identifier to cite or link to this item: http://hdl.handle.net/11328/3685
Title: The Role of Resilience in Reducing Burnout: A Study with Healthcare Workers during the COVID-19 Pandemic
Authors: Ferreira, Pedro
Gomes, Sofia
Keywords: burnout
resilience
personal resources
healthcare
COVID-19
Issue Date: 24-Aug-2021
Publisher: MDPI
Citation: Ferreira, P., & Gomes, S. (2021). The Role of Resilience in Reducing Burnout: A Study with Healthcare Workers during the COVID-19 Pandemic. Social Sciences 10(9), 317. Doi: https://doi.org/10.3390/ socsci10090317. Disponível no Repositório UPT,
Series/Report no.: ;9
Abstract: Although burnout is a widely studied topic, there is still much to learn about this symptom during a pandemic crisis like the one caused by COVID-19. Moreover, and according to the Job Demands-Resources (JD-R) theory, the relation between personal resources and burnout is still an understudied topic. The main goal of this research is to understand the influence of mental resilience on the three dimensions of burnout-emotional exhaustion, depersonalization and personal achievement-among healthcare workers when exposed to a pandemic situation. A cross-sectional study was conducted based on the administration of an online survey to a sample of 196 healthcare workers (nurses and doctors) during the second wave of COVID-19 in Portugal. Hypotheses were tested using Partial Least Squares. The results show that during a pandemic situation, higher levels of resilience associated both with lower levels of emotional exhaustion (Emotional Exhaustion: −0.17; 95% Confidence Interval–CI: −0.38, 0.04) and depersonalization (Depersonalization: −0.17; 95% CI: −0.31, −0.03), and higher levels of personal achievement (Personal Achievement: 0.50; 95% CI: 0.40, 0.61). Resilience should be considered an important asset for reducing levels of burnout when facing highly stressing situations. The main contribution of this research is related to the role of personal resources as an inhibitor of negative consequences of job strain, such as burnout. The findings add new knowledge to the topic of fighting (not just understanding) burnout in deeply stressful situations, like the COVID-19 pandemic, reinforcing the importance of developing personal resources. Resilience skills may be developed, thus reducing the risk of burnout.
URI: http://hdl.handle.net/11328/3685
Appears in Collections:REMIT – Artigos em Revistas Internacionais / Papers in International Journals

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