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Title: Evaluation of high school websites based on users: a perspective of usability and performance study
Authors: Santos, Ana Maria
Cordón-García, José Antonio
Gómez Díaz, Raquel
Keywords: E-Learning
Evaluation criteria
High school students
Users satisfaction
Issue Date: Apr-2019
Publisher: IGI Global
Citation: Santos, A. M., Cordón-García, J. A., & Gómez Díaz, R. (2019). Evaluation of high school websites based on users: a perspective of usability and performance study. Journal of Information Technology Research, 12(2), 72-90. Disponível no Repositório UPT,
Abstract: This study has as an objective to evaluate four educational sites directed to High School through the implementation of an assessing EQEWS Model, based on Santos, Cordón García and Gomez Díaz (2017). The evaluating quality model is based on ten criteria, according to a Likert scale of 0 to 4. The results gave rise to a quality ranking with the averages of the two best and the two worst sites. These four sites were evaluated by two hundred users who answered a questionnaire applied through of agree, disagree and undefined scale. They evaluated the performance and degree of satisfaction while consulting the websites. The results showed that usability and navigation were the first and second criteria to be preferred by the users. A majority of the users were satisfied with the usability and the navigation but dissatisfied with the criteria of update and communication of the websites they evaluated.
ISSN: 1938-7865
Appears in Collections:IJP - Artigos em Revistas Internacionais / Papers in International Journals

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