Please use this identifier to cite or link to this item: http://hdl.handle.net/11328/2323
Title: Proposal of a BI/SSBI System for Knowledge Management of the Traffic of a Network Infrastructure: A University of Trás-os-Montes e Alto Douro Case Study
Authors: Bessa, José
Branco, Frederico
Costa, António Rio
Gonçalves, Ramiro
Moreira, Fernando
Issue Date: 2018
Publisher: Springer
Citation: Bessa, J., Branco, F., Costa, A. R., Gonçalves, R., & Moreira, F. (2018). Proposal of a BI/SSBI System for Knowledge Management of the Traffic of a Network Infrastructure: A University of Trás-os-Montes e Alto Douro Case Study. In Rocha Á., Adeli H., Reis L.P., Costanzo S. (eds), Trends and Advances in Information Systems and Technologies. WorldCIST'18 2018. Advances in Intelligent Systems and Computing (vol 745, pp. 678–690). Disponível no Repositório UPT, http://hdl.handle.net/11328/2323
Abstract: The data volume in organizations has grown at an ever-increasing rate and part of it is associated with the operation of the network infrastructure used to support systems and applications. Given the importance of this infrastructure for organizations and the large amount of data that their operation originates, it is fundamental to manage and monitor it so that it can perform well. The previous concern is transversal to higher education institutions, where the research team assumed as important the development of a BI/SSBI system for the Informatics and Communications Services of the institution where it operates (UTAD), which allows the managing of all data volume; that enables it to be transformed into information and knowledge, which are fundamental resources to support decision-making processes. The purpose of this article is to demonstrate the usefulness of a BI/SSBI system in the described context, therefore a system of this type is presented, along with the adopted technologies, the performed tests and the obtained results.
URI: http://hdl.handle.net/11328/2323
Appears in Collections:REMIT - Livros e Capítulos de Livros / Books and Book Chapters

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